Keywords: Hotel - Room review - Mandarin Orchard - Good value - Family hotel
Month of visit: February 2021
Youtube video review: Deluxe room (Mandarin Orchard Singapore) | Hotel Review
Situated in the heart of Orchard, Mandarin Orchard Singapore boasts 1077 guest rooms and suites across two towers. This well recognised hotel was opened over forty years ago and so the wear and tear of the hotel's facade and interior is unsurprising even though refurbishments have been going on. This hotel isn't only placed in such a strategic location but also offers competitive room rates and thus is very popular. As such, it's occupancy is usually high, making it very crowded during peak periods.
We had booked two deluxe rooms which were connected and ideal for families. The lift lobby on our floor had a seating area and appeared dated. The elevators serving floors with guest rooms were slow as there were many other guests during our stay.
The lift lobby on our room floor.
The deluxe room is the entry level room in this property and our room was situated on a low floor with an obstructed view. It was approximately 28 sqm and its layout was typical of most hotel rooms. Check our our immersive 360-degree room tour of this room below.
360-degree room tour of the deluxe room.
The first half of the room was tiled while the other half was carpeted. The welcome area was narrow, typical of a standard hotel room.
Welcome area of the deluxe room.
Immediately to the right upon entering was the bathroom. The bathroom was rather dark even though there was a translucent glass panel which allowed some natural light to enter. In general, although the design was simplistic, it was rather clean. There were both a standing shower and a bathtub which isn't always the case for an entry level room. Near the single basin was a box of bathroom amenities such as a dental kit, a comb and shower caps. The bath gel, conditioner and shampoo were in-house branded.
Bathroom with standard amenities.
Directly opposite the bathroom was the minibar area. On the top, there was an electric kettle and two complimentary bottled water. In the cabinet below, tea cups and coffee & tea sachets could be found.
Minibar area equipped with a kettle, cups and coffee & tea.
Diagonally opposite this was a wooden cabinet where all the bedroom amenities such as an iron, an ironing board, built-in safe, hairdryer, umbrella, slippers and two bathrobes were stored. This is also where guests can hang their clothes with the hangers provided.
Wooden cabinet with bedroom amenities.
The main part of the bedroom was relatively sizeable and clean although it looked very dated.
Main part of the deluxe room.
Although the room booked was supposed to have a king bed, the bedding provided were two twin beds pushed together. This was extremely uncomfortable and we had poor sleep quality during our stay.
Two twin beds joined together which were uncomfortable.
The flat screen television was directly in front of the bed and sat on top of a wooden cabinet which housed the mini fridge and two drawers of glasses. The fridge was empty during our stay.
Flat screen television and mini fridge.
Adjacent to this was a small work desk equipped with a lamp and a chair. Power sockets were situated here making it convenient to charge your devices while doing work.
A working desk for the business travellers.
Directly beside the bed was a table with a telephone and reading lamp. The control panel for all the lights and air conditioning was also found here. There was also a sofa chair for an alternative lounging space.
Sofa chair and bedside table.
Our view from the room was unspectacular as it was blocked by the other wing of the hotel. The window was extremely dirty in any case.
A less than satisfactory view from the room.
Breakfast at Triple Three
Breakfast was served daily at triple three, a restaurant located on the lobby level of the hotel. Unlike many other hotels in Singapore, there was no reserved time slot for guests and as such, it is advisable to come as early as possible as the queue started forming at about 9AM.
Each table was given an order chit where guests were allowed to order one hot breakfast set (either American breakfast, Nasi goreng, porridge or wonton noodles). The other items such as bread basket, fruits, chilled juices, coffee and tea were free-flow. The restaurant manager had informed us that the Nasi goreng and chicken sausages were from a halal supplier.
Overall, the breakfast was rather average. The food items were not very tasty and it took a while for our orders to be served. Given a wealth of food choices around the hotel, it may not be a bad idea to skip breakfast here.
Breakfast at triple three.
Concluding remarks: Remarkable promotional prices from $118 nett make this property a very popular staycation destination among locals. However, with dated rooms and overcrowding due to high occupancy during peak periods, a stay here may not be the most luxurious experience you'll have. Nonetheless, if you're looking for an economical option to spend some quality time with your family or friends, then this may be a good option.
Mandarin Orchard Singapore