Keywords: Hotel - Room review - New hotel - Far East Hospitality - Luxury
Month of visit: February 2021
Youtube video review: Grand Premier Room (The Clan Hotel Singapore) | Review
Situated two minutes away from Telok Ayer MRT station and a few more from Raffles Place and Chinatown MRT stations, The Clan Hotel is the latest establishment launched by Far East Hospitality who owns the likes of Oasia hotels, Village hotels and Travelodge hotels among others. The Clan Hotel is branded as a modern luxury hotel with a nostalgic story to tell.
The hotel boasts premium amenities and services such as offering "The Inner Circle" experience for guests where the "clan keepers"can customise and lead a local precinct tour of the city and even make table reservations for guests. These clan keepers are the guest's personal butler throughout the stay and is available for the Master series rooms. The master series rooms include Premier rooms (31sqm) and Grand Premier rooms (36 sqm) with the latter having a bath tub. The other room is the deluxe room (24 sqm).
Towering facade of The Clan Hotel along Telok Ayer Street.
We stayed during their preview period two weeks before their official opening on 1 March 2021 and the room assigned to us was the Grand Premier Room, the highest room category offered. We were picked up in a Toyota Alphard from a location of our choice and interestingly, the check in formalities took place within the vehicle. Upon reaching the hotel, we were greeted by a hotel staff who struck a gong to announce our arrival. Subsequently, we were escorted to the lobby on the second floor for a welcome tea ceremony.
Entrance to The Clan Hotel.
The lobby had floor to ceiling windows which allowed abundance of natural light in. The design of the lobby was inspired by early Chinese settlers with a modern touch. A variety of Chinese artefacts were displayed in open-faced shelves which extended all the way up, close to the high ceiling of the lobby. There were a number of umbrellas in a display cabinet with different ornate handles. While the lobby may be small, there were a number of seating areas for guests to lounge and enjoy the welcome tea ceremony. It is worth pointing out that the common areas of the hotel had a strong and soothing tea scent which was created exclusively for the hotel.
Lobby of the hotel.
This welcome tea ceremony is a unique welcome experience for guests staying in this property. During the ceremony, the tea master brewed Chinese tea and explain the history and significance of the brew. This was an insightful and pleasant experience for us.
Welcome tea ceremony for guests.
Our tea master prepared two different kind of teas; Nanyang Ritual and Ritual, the latter a cold brew. Both blends were curated by Pryce Tea specially for The Clan Hotel. The tea came with a refreshing cold towel and "Tau Sar Piah", a traditional biscuit.
Specially curated tea by Pryce Tea with a refreshing towel and a traditional biscuit.
The lift landing and corridor leading to our guest room had a woody theme. Each of the master series rooms are corner rooms with L shaped windows while the deluxe room take up the remaining spaces.
Lift landing and corridor leading to guest rooms.
Grand Premier Room
The Grand Premier room had an overall wooden theme with wooden floorings with touches of black marble throughout the room. Check out our immersive 360 degrees room tour below.
360-degree room tour of the Grand Premier Room.
The entrance of the room had a long but narrow walkway and immediately behind the door was a built-in open concept wardrobe. This was where all the bedroom amenities were placed including an ironing set, hangers, bathrobes, bedroom slippers, shoe brush and a built-in safe inside a drawer.
Welcome area and an open-concept wardrobe.
The bathroom had an elegant dark wood design with black marble to give it a luxurious feel. The bathroom of this room category is spacious and comes with a bathtub. It's worth mentioning that this is the only room category offering a bathtub as well as bath amenities such as oil & milk bath and bubble bath bottles. Other standard bathroom amenities included body lotion, dental kits, shaving kits, vanity kits, shower caps, mouthwash and a sanitary bag. Beside the main tap was a water dispenser, for potable drinking water. The toilet seat was fully automated, equipped with motion sensors, a bidet and a heated seat. There were both a rain shower head and hand-held shower. The shower gel, shampoo and conditioner were lotus and osmanthus scented by Vuudh. There were two glass windows which gave the bathroom some natural light in the day.
Bathroom of the Grand Premier Room.
Diagonally opposite the bathroom was the minibar area. Two sachets each of British Breakfast tea and Ritual tea by Pryce Tea could be found in tin cans and a Nespresso machine with four coffee capsules were available. A kettle, glasses and tea cups were also found here. Below, a mini fridge with two complimentary Orient Brew beers were stored.
The minibar and mini fridge.
Five minibar items of your choice will be given for both master series rooms whereas a fixed set of six items for guests staying in deluxe rooms. It is more value for money to choose the more pricey items and we have included the selling price of each of these minibar items to help you with your choices.
Complimentary minibar items and their associated selling prices.
Moving into the main bedroom area, we were greeted with abundance of natural sunlight from from two large windows perpendicular to each other. The window seats had marble tops and were illuminated by lights. Some parts were cushioned, making lounging on these seats overlooking the city, comfortable. The king sized bed was soft and comfortable while a large flat screen television with an adjustable mount allowed viewing from every part of this room. There was also a nicely sized work desk facing one of these windows.
Bedroom of the Grand Premier Room.
On either side of the bed were light switch panels. On the table, a speaker, a telephone, writing materials and a care pack were found. An umbrella was also placed on the left side which can be useful if the weather becomes unfavourable.
Bedside table and light switches on either side.
On the work desk was a UV steriliser devise where you can place your electronic devices inside to get it sterilised. There was also a nice Chinese tea set provided for in-room consumption.
UV sanitising device and a Chinese tea set.
The welcome amenities provided were very impressive. Apart from the complimentary minibar items, they provided a gift set which included a notebook, a pen and a thumb drive which had a Chinese design and the hotel logo imprinted. In addition, two kinds of tea infused cookies were presented in a box; Nanyang Ritual and Bak Kut Teh.
Impressive welcome amenities provided.
The advantage of having a corner room is the panoramic views of the city it offers. This, together with the high floor this room was located, offered great views.
Panoramic views of the city.
This hotel offers a remarkable sky deck situated on floor 30 and features an infinity pool with breathtaking views and a heated jacuzzi. Behind it is a modern and spacious fitness centre with on-demand classes. On the fourth floor there is an open decked terrace which was breezy and really nice.
Facilities provided at the hotel.
Breakfast at Qin Restaurant
Daily breakfast was served at Qin Restaurant situated on level 4 and 5 of the hotel. Each guest was entitled to only one main course from a limited menu. Drinks were however, unlimited. Upon being seated, we were given a toasted bread with kaya and butter spreads and a fruit cocktail. We had opted for pancakes and their Qin breakfast, which was essentially an American breakfast set. Overall, the portions were decent and food were tasty.
Breakfast served at Qin Restaurant within the hotel.
Concluding remarks: The Clan Hotel is certainly an exciting new property with luxury amenities and services on offer. The rooms and common areas were tasteful designed and the hotel's location is rather good. Overall, a stay here is highly recommended.
The Clan Hotel Singapore